LAST UPDATED: April 28, 2025
At THEDUALITY ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our digital services, or use other online services provided by THEDUALITY (the "Site"). By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should not use the Site.
1. INFORMATION WE COLLECT
We may collect several types of information from and about users of the Site, including:
A. Personal Data:
We may collect personal information you provide to us, including but not limited to your name, email address, postal address, phone number, payment information, and other identifiers by which you may be personally identified.
B. Usage Data:
We may collect information on how you interact with the Site, including IP addresses, browser types, device information, referring URLs, and page interactions.
C. Cookies and Tracking Technologies:
We may use cookies and other tracking technologies to personalize your experience, track usage, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Site.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
To provide, operate, and maintain the Site.
To improve, personalize, and enhance your experience.
To process transactions, manage your account, and send relevant communications.
To respond to inquiries, customer support requests, and fulfill other service-related requests.
To notify you about changes to our services, features, or policies.
To enforce our Terms and Conditions and protect the security of the Site.
3. SHARING YOUR INFORMATION
We may share your personal information in the following ways:
Service Providers: We may share your information with trusted third-party vendors and partners who perform services on our behalf, such as hosting, analytics, payment processing, and marketing.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. DATA SECURITY
We take reasonable measures to protect the security of your personal information, including administrative, technical, and physical safeguards. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your data.
5. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request that we correct or update your personal information.
Deletion: Request that we delete your personal information, subject to applicable laws.
Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in emails or contacting us directly.
To exercise any of these rights, please contact us at info@theduality.co.
6. THIRD-PARTY LINKS
The Site may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before submitting personal information to them.
7. CHILDREN'S PRIVACY
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. INTERNATIONAL DATA TRANSFERS
If you are accessing the Site from outside of your home country, please be aware that we may transfer your data to a country where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to the transfer of your data as described in this Privacy Policy.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on the Site and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
info@theduality.co